By placing an order through our website, you acknowledge that you have read and agreed to the terms of this Refund, Return & Shipping Policy, except where applicable law provides otherwise.

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1. All Sales Are Final

Unless otherwise expressly stated in this policy, all sales are final.

We accept returns only when the merchandise qualifies under the return provisions described below, including confirmed factory defects.

Nothing in this policy is intended to limit any rights or remedies that cannot legally be waived under applicable federal or state law.

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2. Returns for Factory Defects

Customers have 30 days from the date of delivery to contact us regarding merchandise that they believe has a factory defect.

To be eligible for a return based on a factory defect, the item must be returned in substantially the same condition in which it was received, unless the nature of the defect makes this impossible.

Where applicable, the customer may be required to provide:

• Proof of purchase or order confirmation;

• Photographs or other documentation showing the alleged defect;

• The original packaging and tags; and

• Any additional information reasonably necessary for us to evaluate the claim.

We reserve the right to inspect the merchandise before determining whether a condition qualifies as a factory defect.

No restocking fee will be charged for a return that is approved because of a confirmed factory defect.

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3. Returns for Other Reasons

Except where required by applicable law or expressly authorized by Lazy Deuce, merchandise that is not defective is not eligible for return.

When a non-defective return is expressly authorized by Lazy Deuce, the following conditions apply:

• The item must be unused and unworn.

• The item must be in its original condition.

• All original tags must be attached.

• The item must be returned in its original packaging.

• Proof of purchase is required.

• The customer is responsible for return shipping costs.

• The return shipment must be prepaid and insured.

An approved non-defective return is subject to a 25% restocking fee.

The restocking fee does not apply to approved returns resulting from a confirmed factory defect or to any situation where applicable law prohibits such a fee.

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4. Return Authorization Required

Do not send merchandise back without contacting us first.

To request a return, please contact:

infolazydeuce@sgmail.com

Please include your order number, the name associated with the order, a description of the issue, and any requested photographs or supporting information.

If your return is approved, we will provide instructions regarding where and how the merchandise must be returned.

Unauthorized returns may be refused or returned to the sender at the sender's expense.

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5. Damaged, Defective, or Incorrect Merchandise

Please inspect your order promptly after delivery.

If you receive merchandise that is:

• Damaged;

• Defective;

• Missing components; or

• Different from what you ordered,

please contact us as soon as possible so that we can evaluate the situation.

If the problem resulted from an error attributable to Lazy Deuce, we will work with you to determine an appropriate resolution and, where applicable, cover reasonable costs associated with correcting our error.

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6. Lost, Misdelivered, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery is handled by the carrier.

If the carrier's tracking system states that a package was delivered, but you cannot locate it, please first check:

• Your front door and other entrances;

• Mailboxes and package lockers;

• Garages, porches, patios, or other areas around the property;

• With household members, neighbors, or building management; and

• Any delivery instructions or photographs provided by the carrier.

Packages are sometimes left in locations other than the primary entrance.

If you still cannot locate the package, contact the shipping carrier directly and request an investigation.

Lazy Deuce is not responsible for merchandise that is stolen after confirmed delivery, including packages left unattended at the delivery address.

We also cannot guarantee replacement or reimbursement for packages that the carrier confirms as delivered.

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7. Packages Marked "Delivered" but Not Received

Occasionally, a carrier may mark a package as delivered before the package physically reaches the recipient.

If your tracking information indicates that the package was delivered but you have not received it, we recommend waiting one additional business day before taking further action.

You should also contact your local carrier facility and request assistance locating the package.

For USPS shipments, customers may contact their local USPS Post Office and request information regarding the delivery scan. The local office may be able to provide more detailed information than the general customer service line.

If the package remains missing, customers should follow the carrier's applicable claims process.

If you purchased third-party shipping protection or insurance, you may also be required to submit a claim through the applicable provider.

Lazy Deuce does not assume responsibility for packages that the carrier confirms as delivered, misdelivered, or stolen after delivery, except where applicable law requires otherwise.

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8. Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Once an order has been submitted, we may not be able to modify the shipping address before shipment.

If an order is returned to Lazy Deuce because the address provided by the customer was incorrect, incomplete, insufficient, or undeliverable, the customer may be responsible for the applicable costs associated with reshipping the order.

Before reshipping, we may require confirmation of the corrected address and payment of applicable reshipping charges.

Please carefully review your shipping information before completing your purchase.

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9. Unclaimed or Returned Packages

If a package is returned to us because it was refused, unclaimed, or could not be delivered because of an address issue attributable to the customer, we will attempt to contact the customer using the contact information associated with the order.

If the customer does not respond or provide instructions within four (4) weeks after we notify them that the package has been returned, the merchandise may be considered abandoned and may be donated to a charitable organization.

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10. Non-Returnable Merchandise

Unless otherwise required by applicable law, the following items are not eligible for return:

• Sale or clearance merchandise;

• Gift cards; and

• Merchandise specifically identified as non-returnable at the time of purchase.

If you have questions regarding the eligibility of a particular item, please contact us before sending the item back.

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11. Exchanges

We do not generally process direct exchanges.

If you wish to purchase a different product, the recommended process is to place a new order for the desired item.

If your original purchase qualifies for a return under this policy, you may request a return authorization for the original item.

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12. Refunds

Once an authorized return is received, the merchandise will be inspected.

We will notify you after the inspection regarding whether the return has been approved.

If the refund is approved, the applicable amount will be credited to the original payment method used for the purchase, unless otherwise required by law.

Please allow approximately 7–10 business days for your financial institution or credit card provider to process and post the refund after it has been issued. Actual processing times are determined by the financial institution and are outside of our control.

Unless otherwise required by applicable law, approved refunds do not include:

• Original shipping charges;

• Non-refundable handling charges;

• Return shipping costs; or

• Restocking fees applicable to authorized non-defective returns.

No restocking fee will be deducted from a refund for an approved factory-defect claim.

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13. Merchandise Damaged or Lost During Return Shipping

Customers are responsible for merchandise until it is successfully received by Lazy Deuce.

We strongly recommend using a shipping service that provides tracking and insurance.

Lazy Deuce is not responsible for merchandise that is lost or damaged while being returned by the customer.

If we do not receive the returned merchandise, we may be unable to issue a refund.

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14. Orders That Cannot Be Shipped on Time

We make reasonable efforts to fulfill orders within the shipping timeframe advertised on our website or during the checkout process.

If circumstances arise that prevent us from shipping an order within the applicable promised timeframe, we will provide the customer with the options required by applicable law, which may include consenting to a delayed shipment or cancelling the order for a refund.

For Internet orders subject to the FTC's Mail, Internet, or Telephone Order Merchandise Rule, sellers generally must have a reasonable basis for advertised shipping times and must provide appropriate notice and refund options when an order cannot be shipped as promised.

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15. No Waiver of Legal Rights

This policy describes Lazy Deuce's standard return, refund, and shipping procedures.

Nothing contained in this policy is intended to waive, restrict, or eliminate any consumer right, remedy, or protection that cannot legally be waived under applicable federal, state, or local law.

If any provision of this policy is determined to be unenforceable under applicable law, the remaining provisions will remain in effect to the fullest extent permitted by law.

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16. Contact Us

For questions regarding returns, refunds, defective merchandise, or shipping issues, please contact:

Lazy Deuce
Email: infolazydeuce@sgmail.com

Please include your order number whenever contacting us about a specific purchase.

Thank you for choosing Lazy Deuce.

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